Comments on: How to keep your cool when a client loses theirs https://www.freelanceinformer.com/career-tips/how-to-keep-your-cool-when-a-client-loses-theirs/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-keep-your-cool-when-a-client-loses-theirs Empowering the Freelance Economy Tue, 26 Mar 2024 10:11:37 +0000 hourly 1 https://wordpress.org/?v=6.7.1 By: Big Jon https://www.freelanceinformer.com/career-tips/how-to-keep-your-cool-when-a-client-loses-theirs/#comment-6940 Tue, 26 Mar 2024 10:11:37 +0000 https://www.freelanceinformer.com/?p=20512#comment-6940 I have found, as a very successful freelancer of over 35 years who has worked literally all over the world, that a simple “Eff Off!” usually does the trick!!. Obviously this isn’t the first approach, but one has to also be prepared to simply walk away if a client is being particularly insatiable (they simply refuse to be satisfied), unreasonable, unrespecting of the brief’s boundaries and limitations and of your promise to deliver. Thankfully this has only needed to be done for 2 or 3 cases, but I find that I can remain calm and comfortable in the knowledge that I am not hide-bound to them and CAN walk away if I wish – allows me the freedom to “manage” the client without fear. And fear is the worst thing that most freelancers find holds them back. If you’re good at your job and have a good reputation, then ALWAYS keep that in the back of your mind when dealing with the awkward or stupid (or both) client. One last thing: Keep it in proportion. I lead projects which cost tens and even hundreds of milli0ns of Dollars/Pounds/Euros. At that level, everyone is under MASSIVE pressure. If you’re just handling a small job, then just keep your focus and patience proportionate. Good luck!!!!.

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